**All orders placed via angelosolfactives.com, will be shipped from Greece**
We, at Angelos Créations Olfactives, usually ship goods 4 to 6 work days after we receive your order, but this might be subject to change depending on unforeseen factors that are out of our hands and Holidays. In any case, we will try to update handling times at our announcement bar on top of our page, so kindly check for any potential change before you proceed with any purchase.
Delivery time via Postal Services (Registered mail with tracking number) usually takes from 1 to 3 weeks for EU recipients (depends on the EU country) and 2 to 4 weeks for the rest of the world, but this is always subject to any change as it is out of our hands as soon as your parcel is handed over to the shipping provider. Therefore, unexpected delays may occur due to Holidays, bad weather conditions, health emergencies or other unpredictable factors.
Your parcel will ALWAYS come with a tracking number, but kindly keep in mind that some countries do not support tracking numbers (Canada and Australia that Im aware) that come from abroad or overseas. In any case and if your parcel has not arrived after 6 weeks of shipping confirmation, please contact us and we will do our best to provide any assistance.
UPDATE June 22, 2022: We can also ship full bottles purchases (ONLY FOR THE EU at the moment: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden) via DHL Express in a very competitive price with delivery times 1-3 work days.
Kindly be informed that as soon as your parcel is handed over to the shipping provider, we CANNOT be held accountable for any potential loss and/or damage of your parcel or for any potential complementary customs fees, taxes and/ or delays that might occur when the parcel enters your country.
Currently we do not accept returns.
Lastly, Kindly be aware that during check out you type totally correct your shipping address!! Otherwise and in case you type your shipping address wrongly we at Angelos Créations Olfactives CANNOT be held accountable for any inconvenience and incapability of your National Postal services to deliver your parcel. Kindly also be aware of your National Postal Services work days that your parcel can be held at their premises for you to pick up, in case you are absent, as if this time period passes, they usually return the parcel(s) back to us and it is NOT guaranteed that we will actually receive them. In both mentioned cases above and if your parcel(s) are returned back to us, we, at Angelos Créations Olfactives CANNOT be held accountable for that and in rare cases and only if the product(s) return in one piece and untainted, after we inspect them, we will consider refund you (only for the product(s) price and not for the shipping costs).