I personally inspect, filter, bottle and package every single creation that will come to your possession. I also disinfect every single bottle before filling and placing the stamp. The bottles come in a box with foam inside and I use a lot of bubblewrap. The odds are that you will always receive everything in perfect condition.
Currently, Angelos Créations Olfactives does not offer refunds, but in the extremelly rare and unfortunate scenario my creations arrive with any crack on the bottle or any leak, caused by transport, kindly sent me all info and pictures via email at : email@example.com and I will definitely work on the most convenient and best possible solution.